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"Quality pet essentials designed for comfort, care and convience"
Urban Elans Blog
"Everthing Your Pet Needs - All in One Place"
"Everthing Your Pet Needs - All in One Place"
urban elans – Urban Elans
Smart, stylish and thoughtfully curated essentials for modern pet parents.
Email: www.urbanelan@gmail.com
🌟 Why Choose Urban Elans?
At Urban Elans, we carefully curate premium, functional and aesthetic pet essentials designed for modern pet families.
- Pet-first curation: Comfort, safety and usability for everyday life.
- Quality-checked: Products from trusted suppliers only.
- Clear pricing: Fair, transparent and honest pricing.
- Friendly support: Reach us at www.urbanelan@gmail.com.
🧺 Our Collections
- Smart Pet Tech & Interactive Gadgets
- Cozy Pet Beds & Sleeping Nests
- Premium Feeding Bowls & Mats
- Leashes, Collars & Everyday Essentials
📖 About Us
Urban Elans is a modern online pet essentials brand built for pet parents who value comfort, quality and design. We partner with reliable suppliers to bring thoughtfully selected products that fit your lifestyle and your pet’s daily needs.
🔐 Privacy Policy
Last updated: December 01, 2025
We respect your privacy. Urban Elans collects only the information needed to process your orders, improve our services and keep your account secure.
- Contact details (name, email, phone, address)
- Order and payment information
- Technical data (IP, device, browser)
For privacy-related questions, email us at www.urbanelan@gmail.com.
🚚 Shipping Policy
Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
International Delivery
- Estimated delivery time: 12–15 business days
- Earlier delivery is possible depending on courier performance
Once shipped, you will receive a tracking link via email or SMS (where available).
📦 Shipping & Handling
Shipping Charges
Shipping fees (if applicable) are shown at checkout before you complete your order. Any free-shipping offers will be clearly mentioned.
Address & Delays
Please double-check your address. We are not responsible for failed delivery due to incorrect details. Delays may occur due to courier issues, customs or weather. We will support you in such cases.
↩️ Return & Refund Policy
Eligibility
Returns are accepted only in the following cases:
- Wrong product received
- Damaged or defective item
Contact us within 48 hours of delivery with photos or videos as proof.
Refund Options
- Replacement product
- Refund to original payment method
- Store credit (case by case)
To raise a request, email www.urbanelan@gmail.com with your order ID and issue details.
🔎 Track Your Order
After dispatch, a shipping confirmation with tracking link will be sent to your email or SMS (where available).
If tracking is not working, share your order ID with us at www.urbanelan@gmail.com.
📩 Contact Us
Have questions about your order, our products or our policies? We’re here to help.
Email: www.urbanelan@gmail.com
Brand: urban elans – Urban Elans
❓ Frequently Asked Questions (FAQ)
Are your products safe for pets?
Yes. We choose products from trusted suppliers and focus on comfort and safety. Always supervise your pet when using a new product.
What is the delivery time?
International delivery generally takes 12–15 business days. In many cases, orders may arrive earlier depending on courier performance.
Do you offer Cash on Delivery (COD)?
COD availability (if enabled) will be displayed at checkout based on your pin code and courier options.
Can I change my address after placing an order?
Address changes are only possible before dispatch. Please contact us quickly with your order ID if you need an update.
How do I contact support?
You can reach us at www.urbanelan@gmail.com. We aim to respond as soon as possible.
© 2025 urban elans – Urban Elans. All rights reserved.